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Digitising council revenue

Where council revenue leaks, and what a revenue collection system needs to stop it.

[TBC: draft outline: full article to be written and reviewed before publishing]

Councils depend on local revenue to deliver services. When collection runs on paper receipts and manual reconciliation, money leaks quietly, and nobody can say exactly where.

Where revenue leaks

  • Payments collected but not recorded
  • Receipts that can't be matched to a payer or a location
  • Services paid for but not delivered, with no independent way to check
  • Reports that arrive weeks late and can't be verified

What a revenue system needs

  • One record for every payer, service and payment
  • Integration with GePG (the government payment gateway) and mobile money
  • Reports managers can trust, available when they need them
  • An audit trail that shows who did what, and when

Verifying services, not just payments

Collecting the fee is only half the job. Councils also need proof that the service was delivered. For waste collection, that's what SafiTrack provides: an independent record of every truck, route and dumpsite delivery.

Starting with Define

Every council works differently. We start by studying how revenue actually flows today, on site, before designing anything. Book a Define session.

All insights

Want to talk it through?

A free 45-minute session to understand your operations and where a system can help.

What would you like?